FAQ’s

Q: What is Service Of Process in the UK?

A: Service of process is the procedure by which a party to a lawsuit gives an appropriate notice of initial legal action to another party (such as a defendant), court, or administrative body in an effort to exercise jurisdiction over that person so as to enable that person to respond to the proceeding before the court, body, or other tribunal. Source: Wikipedia
Notice is furnished by delivering a set of court documents (called “process”) to the person to be served.

Q: How much does a process server cost?

A: Please see our price list for a full guide to our fees.

Q: What does the price include?

A: Our prices include a first attempt of service within 24hours where possible, and two further follow up visits when required as standard. There are other options available, including the production of an affidavit / witness statement to act as proof of service.

Q: What happens if I don’t have the person’s address?

A: Our Tracing experts are able to help you. We will locate the target of the serve, usually within one week on a no trace no fee basis.

Q: Do you work all over the UK?

A: We cover every town, city and village within the United Kingdom.

Q: My case is funded by Legal Aid, can you help?

A: We are happy to assist with LAA funded work and comply with the fee structure for this. Please contact the office to discuss your case.

Q: What sort of court documents do you serve?

A: Our UK team of process servers serve the following documents and more: Statutory Demand, Divorce Petition, Winding Up Petition, Bankruptcy Petition, Non-Molestation Order, Occupation Order, Witness Summons, Possession Order, N79a Suspended Committal Order, N84 Interim Third Party Debt Order, N39 Order To Attend Court, Prohibited Steps Order + all other types of court and legal documents throughout the UK.

Q: Do you work for individuals as well as companies?

A: Our clients range from individuals requiring a one-off serve of a statutory demand or divorce petition, through to large solicitors and law firms with the need for ongoing service of process.

Q: Do you provide any other legal support services?

A: We provide tracing, document collection, field agency services, and enquiry agent services. Please get in touch to see if we can help with your specific enquiry.

Q. What if you attend and the person isn’t in?

A: It can happen. However, to combat this we work around the clock and do our research. We will visit at a time that promotes the subject being around. If we miss them on the first visit, we include a further two follow-up visits. Our servers will work long into the evening to get the desired results.

Q. How do I know the server has been successful?

A: We will update you as soon as possible (in realtime in some cases) via a text or email to confirm successful service.

Q. Can you serve if my partner (ex) won’t open the door or refuses to admit who he is?

A: There are a variety of techniques that our experienced servers use to confirm identities and we are successful in the vast majority of cases. If someone is deliberately evading service by not answering the door it doesn’t necessarily mean we can’t serve them. It depends on the instructions from the court.

Q. Will you visit in the day or the night?

A: We will visit at a time that promotes the subject being present. Unlike court bailiffs, we work around the clock. Some of our best results occur when we visit at a time when people least expect it. At least one attempted serve will be attempted ‘out of hours’.

Q. Are you allowed to serve on a Sunday?

A: Yes – we are allowed to serve on a Sunday in the UK. The only day we do not serve is Christmas Day.

Q. If my partner says they were not served what can I do?

A: The process server that personally served the order will provide a statement of service backed up with an affidavit / witness statement if required. This will provide the finer details of the serve and further evidence in which to provide to the courts.

How do I pay you?

We can take your payment quickly and securely over the phone, you can BACS transfer or pay via cheque. We also accept American Express.

Download the Diem Legal price list
Need to find someone? 24 hour process service Indemnity insurance

Testimonials

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Would just like to say what a pleasure it was to do business with Zarvin Wildey today. Will definitely be using this company again. I found them to be highly professional, polite and extremely helpful. Many thanks indeed.

JM Bartlett Bromley freeindex.co.uk 13th September 2016

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